Policies

Shipping Policy

We process and ship orders as quickly as possible to ensure timely delivery. Shipping times may vary depending on your location, product availability, and carrier services.

Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy to understand how orders are processed and shipped.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you via email or phone.

Shipping Methods

We work with trusted shipping carriers to ensure reliable delivery. Available shipping options and estimated delivery times will be displayed during checkout.

Shipping times may vary depending on:

  • Delivery location
  • Product availability
  • Carrier operations
  • Customs processing (for international orders)

Estimated Delivery Time

  • Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Charges

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable shipping fees will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. You can use the tracking number to monitor the status of your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete addresses.

Lost or Damaged Shipments

If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide assistance where applicable.

Delivery Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by:

  • Weather conditions
  • Natural disasters
  • Customs clearance procedures
  • Carrier service disruptions
  • Other circumstances beyond our control

What Our Clients Say

Commercial Project

Professional, punctual, and reliable — Brikly delivered our office space on time and beyond expectations.

Renovation

From the first consultation to the final handover, Brikly made the process smooth and stress-free.

Renovation

From the first consultation to the final handover, Brikly made the process smooth and stress-free.

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