Shipping Policy
We process and ship orders as quickly as possible to ensure timely delivery. Shipping times may vary depending on your location, product availability, and carrier services.
Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy to understand how orders are processed and shipped.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you via email or phone.
Shipping Methods
We work with trusted shipping carriers to ensure reliable delivery. Available shipping options and estimated delivery times will be displayed during checkout.
Shipping times may vary depending on:
- Delivery location
- Product availability
- Carrier operations
- Customs processing (for international orders)
Estimated Delivery Time
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable shipping fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. You can use the tracking number to monitor the status of your shipment.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete addresses.
Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide assistance where applicable.
Delivery Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by:
- Weather conditions
- Natural disasters
- Customs clearance procedures
- Carrier service disruptions
- Other circumstances beyond our control
What Our Clients Say
Commercial Project
Professional, punctual, and reliable — Brikly delivered our office space on time and beyond expectations.
Emily Blunt
Renovation
From the first consultation to the final handover, Brikly made the process smooth and stress-free.
Sarah Johnson
Renovation
From the first consultation to the final handover, Brikly made the process smooth and stress-free.
Sarah Johnson
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